PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

ATTENTION!!!
PLEASE READ THIS BEFORE YOU ORDER

SHIPPING & HANDLING COST

1.TO GREECE
7”, LP/10”/12”/CD/DVD
REGARDLESS OF QUANTITY OR MEDIA
PARCEL WITH TRACKING NUMBER
UP TO 1 KILOS - 3.00 €
UP TO 2 KILOS - 3.50 €
UP TO 3 KILOS - 4.00 €
UP TO 4 KILOS - 4.50 €
UP TO 5 KILOS - 5.00 €

2.TO EUROPEAN UNION [E.U]
FIRST CLASS PRIORITY REGISTERED MAIL WITH TRACKING NUMBER
UP TO 0,2 KILOS - 7.00 € (1 7”/CD/DVD)
UP TO 0,5 KILOS - 10.00 € (1 LP/10”/12” OR 2-3 CD/DVD)
UP TO 1 KILOS - 13.00 € (APPROXIMATELY 2-3 LP OR 6 CD/7" )
UP TO 2 KILOS - 19.00 € (APPROXIMATELY 6 LP OR 13 CD/7")

3.REST OF THE WORLD
FIRST CLASS PRIORITY REGISTERED MAIL WITH TRACKING NUMBER
UP TO 0,2 KILOS - 7.50 € (1 7”/CD/DVD)
UP TO 0,5 KILOS - 11.50 € (1 LP/10”/12” OR 2-3 CD/DVD)
UP TO 1 KILOS - 17.00 € (APPROXIMATELY 2-3 LP OR 6 CD/7" )
UP TO 2 KILOS - 29.00€ (APPROXIMATELY 6 LP OR 13 CD/7")

DOUBLE 7”s/12”s/LP's/CDs/DVDs ARE COUNTED AS 2 ITEMS. LIKEWISE TRIPLE ARE COUNTED AS 3 ITEMS AND SO ON.
FOR SPECIAL BOXES AND RELEASES THE SHIPPING COST MAY VARY SO ASK BEFORE YOU ORDER
FOR MIXED AND MULTIPLE ORDERS PLEASE ASK BEFORE YOU ORDER
STANDARD JEWEL CASES ARE NOT GRADED AS THEY ARE REPLACEABLE.
IF YOU WOULD LIKE FOR ANY REASON TO CANCEL YOUR ORDER PLEASE ASK FOR IT.
PAYMENT WITHIN 7 DAYS (FROM ORDER DATE)!
OTHERWISE YOUR ORDER WILL BE CANCELLED WITHOUT ANY PRECEDING WARNING.
RETURNS ACCEPTED. THE BUYER IS PAYING THE SHIPPING COST

I ACCEPT PAYPAL, ΒANK TRANSFER
ATTENTION!!! FOR ΒANK TRANSFER THERE IS AN EXTRA 4€ FEE.

ORDERS WILL BE SHIPPED WITHIN 4 DAYS AFTER CONFIRMATION OF YOUR PAYMENT.
SHIPPING DAYS: MONDAY, WEDNESDAY, FRIDAY.

IF ANY PROBLEM TURNS UP, PLEASE CONTACT BEFORE LEAVING FEEDBACK, SO WE CAN WORK THINGS OUT.
FOR ANY QUESTION : dubn44@yahoo.gr

THANK YOU.
========================================================================================================
Για παραγγελίες εντός Ελλάδος δέχομαι και κατάθεση των χρημάτων σε λογαριασμό τράπεζας.
Αντικαταβολη οχι.
Για Αθήνα μπορεί να γίνει συνάντηση και συναλλαγή χέρι με χέρι στον Ηλεκτρικό
[Μοναστηράκι, Θησείο, Πετράλωνα, Ταύρος, Καλλιθέα].
Για οποιαδήποτε απορία, ερώτηση : dubn44@yahoo.gr
Ευχαριστώ.

7" / CD upto 250g = £1.70
12" / LP upto 2kg = £4.99

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

PLEASE NOTE - IMPORTANT!

We will always endeavour to give you a new case with your cd, if we have them in stock, exceptions being if there are stickers/artwork on the original case that would be difficult to remove, then we will tell you the condition of the case in the description. If orig case is broken, we may give you an extra case.

POSTAGE
Some CD singles and plastic wallet with insert CDs which come in under the 100 grams weight can be shipped at €3.50.
Full case CDS: Usually €5.00 for 1st cd, add €1.00 per cd ,Registered starts at €9.00 (€6.50 Ireland Only) ,add €1.00 per cd

7": Usually €6.00 for first 7" , €7 for two, Registered= add €5

10", 12" & LPs: vary depending on destination and weight, usually €9.99 to €11.55 regular airmail and €16.55 registered to most of Europe.
Some lighter 12" can be shipped for 8 euro.
Unless specifically requested, we will initially quote for regular airmail, if registered is required, please mention this in your purchase,
however, if a purchase total is 25 euro or above, we will quote for registered and tracked.

We pack in a card protection, inside a bubble wrap mailer for CDs & 7"s usually. LPs go in a strong LP mailer carton.
There is no extra charge for this. Extra bubble wrap packaging may involve an extra 1.50 per cd or 7" order , 3.50 per lp order,
due to postage charges for weight.

'Margin Scheme - this invoice does not give the right to an input credit of VAT'.

Please note that we will not be selling to Israel. Sorry for any Israeli friends affected.

7" / CD upto 250g = £1.70
12" / LP upto 2kg = £4.99

All items are delivered from Poland!
Shipping costs (next day shipping) via Poste Office (Poczta Polska)
Poland poste, packing and rate are
12"/LP 9.00 PLN (przesyłka zwykła polecona)
12"/LP 12.00 PLN (przesyłka priorytetowa)
CDs/7" 7.00 PLN (przesyłka zwykła polecona)
CDs/7" 8.00 PLN (przesyłka priorytetowa)
Przy zakupie do pięciu płyt CD i trzech LP koszt przesyłki priorytetowej lub ekonomicznej bez zmian!!!!

UK rates are:
12"/LP €7.00 (priorytet package via Post Office)
1 LPs - cost of shipping (priorytet package) - €7,00
2-3 LPS cost of shipping (priorytet package) - €8,00

European rates are:
12"/LP €6.00 - (1st class stamp - priorytet package via Post Office)
If you order three (3) LPs, you will pay for shipping only like for one!
1 LPs - cost of shipping (priorytet package) - €6,00
2-3 LPS cost of shipping (priorytet package) - €7,00

United States/Canada
12"/LP €8.00 + €1.00 each after - 1st class stamp - priorytet package via Post Office

Rest Of The World
Please e-mail contact me:
sklep@prowinylcd.com

CD Album/Cd Single
UK:
€5.00 (1st class stamp)
If you order three (3) CDs, you will pay for shipping only like for one!
1 CDs - cost of shipping (priorytet package) - €5.00
2-3 CDs cost of shipping (priorytet package) - €5.00

CD Album/ CD single:
Europe:
€4.50 (1st class stamp - priorytet package via Post Office)
If you order three (3) CDs, you will pay for shipping only like for one!

1 CDs - cost of shipping (priorytet package) - €4,50
2-3 CDs cost of shipping (priorytet package) - €4,50

United States/Canada
CD Album/ CD single: €5.50 - 1st class stamp - priorytet package via Post Office!!!
If you order three (3) CDs, you will pay for shipping only like for one!
1 CDs - cost of shipping (priorytet package) - €5,50
2-3 CDs cost of shipping (priorytet package) - €5,50
Rest of the world:
Please e-mail contact

Multiple items can be shipped together at a reduced cost.
Please contact me if you have any questions: sklep@prowinylcd.com

To Polish Buyers:
Jeśli kupujesz płyty, a mieszkasz na terenie Polski, zapytaj mnie o wpłatę na moje polskie konto.

All items are delivered from Poland!
Shipping costs (next day shipping) via Poste Office (Poczta Polska)
Poland poste, packing and rate are
12"/LP 9.00 PLN (przesyłka zwykła polecona)
12"/LP 12.00 PLN (przesyłka priorytetowa)
CDs/7" 7.00 PLN (przesyłka zwykła polecona)
CDs/7" 8.00 PLN (przesyłka priorytetowa)
Przy zakupie do pięciu płyt CD i trzech LP koszt przesyłki priorytetowej lub ekonomicznej bez zmian!!!!

UK rates are:
12"/LP €7.00 (priorytet package via Post Office)
1 LPs - cost of shipping (priorytet package) - €7,00
2-3 LPS cost of shipping (priorytet package) - €8,00

European rates are:
12"/LP €6.00 - (1st class stamp - priorytet package via Post Office)
If you order three (3) LPs, you will pay for shipping only like for one!
1 LPs - cost of shipping (priorytet package) - €6,00
2-3 LPS cost of shipping (priorytet package) - €7,00

United States/Canada
12"/LP €8.00 + €1.00 each after - 1st class stamp - priorytet package via Post Office

Rest Of The World
Please e-mail contact me:
sklep@prowinylcd.com

CD Album/Cd Single
UK:
€5.00 (1st class stamp)
If you order three (3) CDs, you will pay for shipping only like for one!
1 CDs - cost of shipping (priorytet package) - €5.00
2-3 CDs cost of shipping (priorytet package) - €5.00

CD Album/ CD single:
Europe:
€4.50 (1st class stamp - priorytet package via Post Office)
If you order three (3) CDs, you will pay for shipping only like for one!

1 CDs - cost of shipping (priorytet package) - €4,50
2-3 CDs cost of shipping (priorytet package) - €4,50

United States/Canada
CD Album/ CD single: €5.50 - 1st class stamp - priorytet package via Post Office!!!
If you order three (3) CDs, you will pay for shipping only like for one!
1 CDs - cost of shipping (priorytet package) - €5,50
2-3 CDs cost of shipping (priorytet package) - €5,50
Rest of the world:
Please e-mail contact

Multiple items can be shipped together at a reduced cost.
Please contact me if you have any questions: sklep@prowinylcd.com

To Polish Buyers:
Jeśli kupujesz płyty, a mieszkasz na terenie Polski, zapytaj mnie o wpłatę na moje polskie konto.

7" / CD upto 250g = £1.70
12" / LP upto 2kg = £4.99

NEW POSTAL RATES AS OF JAN 2013:

CDS/DVDS/CASSETTES: USA: $5.25 first CD/DVD/CASSETTE. $3.00 each additional CD/DVD. $1.00 each additional CASSETTE.

CDS/DVDS/CASSETTES:INTERNATIONAL AND CANADA: $13.50 first CD/DVD/CASSETTE $5.00 each additional CD/DVD, $3.00 each additional CASSETTE.
[NO SHIPPMENTS TO MEXICO]

LPS: USA: $5.50 1st LP, $2.50 each additional LP.

LPS:INTERNATIONAL AND CANADA: $22.00 for 1st LP, $20.00 for each additional LP. Double LPs counts as two LPs.
[NO SHIPPMENTS TO MEXICO]

**Heavier items such as boxsets , books, LPs etc. require additional postage to the above shipping charges. Requests for registered mail, insurance/tracking and other postal services are >EXTRA<**

**Payment is due within 48 hours from time of purchase**

** NOT RESPONIBLE FOR DAMAGED GOODS**

** NOT RESPONSIBLE FOR TIME IT TAKES ORDERS TO ARRIVE TO DESTINATION**

**No orders/shippments to/through 3rd party addresses, ONLY direct address of buyer**

**All items are opened unless where stated as "BRAND NEW, SEALED in the listing**

TRACKED & INSURED AIR-MAIL ONLY: To ensure safe shipping (missing or damaged package) for buyer and seller, we offer Registered Air-Mail only.

INTERNATIONAL SHIPPING RATES
7" VINYL/CDs -
*Asia: Malaysia, Singapore: $8
*Most Countries: $9
*South America (Argentina, Brazil, Chile, Peru, etc.) $10

VINYL 12" or 1LP -
*Asia: Malaysia, Singapore: $15.50 - $3 each additional
*Most Countries: $19 - $4 each additional
*South America (Argentina, Brazil, Chile, Peru, etc.) $22.50 - $5 each additional

PAYMENT OPTIONS
*PayPal
*Bank Transfer: This option requires an additional fee of $4 to cover the bank fee. Please feel free to contact us if you prefer to use this option.

DISPATCH TIMES:
All orders are being dispatched from 2 - 4 working days after payment is cleared.

If you are not satisfied with your purchase, please contact us to solve the issue before leaving negative feedback.